Some people seem compass challenged. My mother in law never wants to be given directions that involve turning North or South. She only wants Right or Left. That's not always that easy.

I usually look up the map on google before I leave but don't bother to print or transfer it to a phone unless it is very complicated.

If I have been to a place once, I can usually return.

I was surprised recently at how dependent people are on Google on their phones. The cab company had to have the street address of the hospital. That surprised me because major landmarks like a 20 story hospital should be just somewhere that you know without an address.